Alassian Access Supports Customer Single Sign-On (SSO)
Cloud Single Sign-On (SSO) functionality has been upgraded, now Atlassian Access supports customer accounts extending its capabilities to portal-only customers in Jira Service Management. This exciting development marks a major step forward in Atlassian’s ongoing efforts to improve security and streamline access management across Atlassian products. Now, organizations can enforce SSO for all customer accounts, irrespective of whether they are associated with verified domains owned by the organization.
Atlassian Access SSO has long been recognized as a powerful tool for simplifying user authentication and enhancing security within Jira Service Management. However, until now, its usage was limited to accounts associated with verified domains owned by the organization. This meant that portal-only customers, who may not have a verified domain, were unable to benefit from the convenience and security of SSO.
How is it important?
With the latest update, Atlassian has extended Access SSO functionality to portal-only customers, unlocking a host of benefits for organizations of all sizes. Now, regardless of whether a customer account is linked to a verified domain, administrators can enforce SSO across all accounts accessing Jira Service Management portals. This means that users can seamlessly access their accounts and navigate between Atlassian products without the need for multiple logins, enhancing both convenience and security.
Key Features and Benefits:
The expansion of Atlassian Access SSO to portal-only customers brings with it a range of features and benefits designed to streamline access management and enhance security:
-
Universal SSO Enforcement: Administrators now have the ability to enforce SSO for all customer accounts accessing Jira Service Management portals, ensuring a consistent and secure authentication experience for all users.
-
Simplified Access Management: With SSO enabled, users can seamlessly access their accounts and navigate between Jira Service Management and other Atlassian products without the need for multiple logins, reducing friction and improving efficiency.
-
Enhanced Security: By centralizing authentication through SSO, organizations can strengthen security protocols and mitigate the risk of unauthorized access, protecting sensitive data and ensuring compliance with industry regulations.
. Things to Know Before Getting Started
The configuration of your SAML SSO setup is contingent upon the identity provider you use. For guidance on setting up SAML SSO with supported identity providers, you can rely on assistance from the Atlassian support team. They are available to provide you with the necessary setup instructions tailored to your chosen identity provider.
Additionally you will need to know what type of user management experience are you currently utilizing.
|
Identity provider |
Provider’s set up instructions |
|---|---|
|
Active Directory Federation Services (AD FS) |
|
|
Auth0 |
|
|
CyberArk (Idaptive) |
|
|
Google Cloud Identity |
|
|
Microsoft Azure AD |
|
|
Okta |
|
|
OneLogin |
|
|
PingFederate |
Wrapping it up
The extension of Atlassian Access SSO to portal-only customers represents a significant milestone in our ongoing commitment to providing best-in-class access management solutions for Jira Service Management. By empowering organizations to enforce SSO across all customer accounts, we aim to enhance both security and convenience, enabling teams to focus on what matters most – delivering exceptional service and driving business success. With Atlassian Access SSO, organizations can embrace a more streamlined and secure approach to access management, unlocking new opportunities for collaboration and innovation.
If you found this useful check out this article from Atlassian too!
Thanks for visiting, click here to learn more about out our Atlassian Cloud Services!